InterServer.net Review – A Small NJ Tech Team Who Are Big On Support

When you are looking for a web host, you generally look for someone that has a long history of reliability and a strong uptime percentage. While InterServer does not have the user base and history that many of the top web hosts in the industry have, they do provide a significant advantage over many other providers.

What is this advantage? Customer support.

InterServer_Customer_Support

Summary

InterserverInterServer is a small New Jersey based web host that has quickly developed a reputation for providing some of the best customer support in the industry. In addition to providing guaranteed uptime (99.9%) and a price lock guarantee, they also offer a 30-day money back guarantee to ensure that you are completely happy with their services before making a long term commitment.

InterServer_Guarantee

Pricing

InterServer has quite the variety of different hosting plans available to users. They offer 3 Managed Web Hosting Plan, including Windows, Standard, and WordPress Web Hosting options; several different VPS and Cloud Hosting Plans, and Dedicated Server Hosting Plans. While their Managed Hosting plan is fairly standard, their VPS and Dedicated Server Plans offer many customizable options that make it difficult to list the features within a short review.

InterServer_Current_Specials

 

Managed Web Hosting Plans

  • Windows Web Hosting  The rate comes in at $5/month. At this price you can expect to receive unlimited storage, unlimited data transfers, 20 websites/domains, and unlimited email accounts. You have to pay $20/year for SSL Certificates.
  • Standard Web Hosting – The rate comes in at $5/month. At this price you can also expect to receive unlimited storage, unlimited data transfers, unlimited email accounts, and unlimited websites/domains. SSL certificates are $20/year.
  • WordPress Web Hosting – For this plan, the rate comes in at $8/month. At this price you can expect to receive unlimited storage, unlimited data transfers, and unlimited email accounts. It should be noted that you can only have one domain on this account and that SSL certificates are $20/year.

Managed Web Hosting Plan Features Comparison

Features Standard Windows WordPress
Unlimited Storage Space
Weekly Backups
Unlimited Data Transfer
Unlimited FTP Accounts
Quick Install Scripts
SSD Caching Servers
Raid-10 Storage
Speed Optimization
Ultra Fast Web Server LiteSpeed IIS Apache
Cloud Linux OS
10GB Cisco Network
Free CloudFlare CDN
Free Migration
30 Day Guarantee
Price Lock Guarantee
99.9% Uptime Guarantee
24/7 Support
Websites / Domains Unlimited 20 1
Unlimited E-Mail Accounts
Control Panel cPanel Plesk cPanel
Pricing
  • Monthly - $5
  • 6 Mos - $28.50 ($4.75/mo)
  • Yearly - $54 ($4.50/mo)
  • 2 Years - $102 ($4.25/mo)
  • 3 Years - $144 ($4.00/mo)
  • Monthly - $5
  • 6 Mos - $28.50 ($4.75/mo)
  • Yearly - $54 ($4.50/mo)
  • 2 Years - $102 ($4.25/mo)
  • 3 Years - $144 ($4.00/mo)
  • Monthly - $8
  • 6 Mos - $45.60 ($7.60/mo)
  • Yearly - $86.40 ($7.60/mo)
  • 2 Years - $163.20 ($6.8/mo)
  • 3 Years - $230.40 ($6.40/mo)

VPS Hosting Plans

The VPS Hosting Plans, as has been mentioned, are customizable and vary in prices. While prices start at $6/month for 1 CPU Core, 1024MB of memory, 25GB of storage, and 1TB of transfer data, their largest plan goes for as much as $160/month. Prices also vary depending on whether you go with a Linux or Windows operating system, with Windows being the more expensive option.

InterServer_VPS

VPS Hosting Powerful Features:

  • High performance storage
  • Deploy in 15 minute
  • Easy control panel
  • 1 public IP address
  • Redundant storage
  • 99.9% uptime guarantee
  • Backups and snapshots
  • 24/7 support
  • Instant root access
  • IPV6 Addresses
  • Chpice of OS
  • VPS Control panel
  • Raid10 protected servers
  • DNS Manager
  • Lots of templates
  • Rebootless updates
  • Server monitoring

Available Scripts for 1 click Installs: Top 12

vps_top_12_scripts

Dedicated Server Hosting

InterServer Dedicated Server Hosting plan starts at $59 per month, which is considered as the cheapest dedicated solutions offered so far. They own and operate dedicated servers in its data center in Secaucus, New Jersey. They offer base pricing for each CPU configuration. Customers are allowed to modify things, including: memory, hardrive, bandwidth, operating system, and control panel.

InterServer_Dedicated_Hosting_Configure

Dedicated Server Hosting Standard Features:

  • 5 IP
  • 100MB or 1GB Port
  • 10,000TB Transfer
  • Managed Support
  • No Setup Fees
  • 24/7 Uptime Monitoring
  • 4 Hour Server Provisioning

OS Options:

InterServer_Dedicated_Hosting_OS_Options

What Do InterServer Customers Say?

While it has so far been determined that InterServer can be trusted as a reliable web host, it is always good practice to see what former and current users have to say.

Let’s take a look at some of the positive and negative reviews from around the web.

Positive Reviews

As has been mentioned, most users have been very happy with InterServer. While they have had some uptime issues in the past, the fact that they are a continually growing company means that you can expect to see some problems at times with reliability. With their around the clock support, however, they make sure they are there for you when you need them.

“I personally have multiple services with InterServer and can only say positive things about them. It is rare to see a company who will go the extra mile for a customer such as InterServer. Their network is stable and I have never had a problem with the equipment that was not fixed within minutes. You will not regret using them. *HAPPY Interserver Customer for 4 years”

K. Myers – Web Hosting Talk Forum – 2.27.2011

“I had a history of moving from one hosting provider to another. It was always an inconvenience for me. Finally, it stopped at interserver.net. So, what was special about Interserver? I have one word for it – support. One of the best support teams I have ever engaged with. They do not beat around the bush, if you know what I mean. I am using their services since 3 years and have no plans to leave.”

Luigi Vampa – Serchen Reviews – 10.30.2014

“Interserver has been a great provider for me. Quick responses from their support team, less troubles for me and services are affordable with the highest quality. I would recommend them to all my business partners.”

Julian – Serchen Reviews – 9.22.2014

Negative Reviews

The unfortunate reality of web hosting is that, even if you provide top tier support, it is impossible to satisfy everyone. While most users have had nothing but positive things to say about the great service and support that InterServer provides, there are a few that are not quite as happy with what they offer.

“Bought a KVM with 3GBRam and 3TB bandwidth and have nothing but problems. Their service sucks badly and – as usual – ends with stupid and blatant excuses. As if every client would be dumb enough to buy into their bull? Now 2 weeks into hosting with them and on the move-out. Good grief. If you have a business and rely on the income revenue of your business, do yourself a favor and forget that Interserver even exist.”

Renegades – Web Hosting Talk Forum – 2.20.2015

Unique Benefits of InterServer

With InterServer being such a small company with limited features available through their plans, they obviously have to make up with that gap by excelling in other areas. Let’s take a look at some of the areas in which they do excel:

Incredible Customer Support Available Around the Clock

The real strength of InterServer lies in their customer service. Being a small company enables them to deliver around the clock support to their members. Not only do they have lightning fast response times, but multiple users have raved about how thorough they are in making sure that their needs were satisfied.

Interserver_support

Affordable Pricing

Providing strong value is another way that InterServer excels above many other web hosts in the industry. Their affordable pricing, combined with their price lock guarantee and top notch service, makes them one of the great values on the market.

Customizable VPS Hosting Plans

Many users love the fact that they can customize their VPS Hosting Plan to meet the unique needs of their website and/or business. In addition, the scalability of the VPS plans allows users to start with lower priced plans and easily upgrade as their business grows (without downtime).

99.9% Uptime Guarantee

InterServer_Uptime

It is obviously tough to beat an uptime guarantee that tops out at 99.9%. This guarantee continues to speak to the great value that InterServer provides to their users.

Ability to Choose Between Linux and Windows Operating Systems

Users looking for even more flexibility and personalization will be happy to know that, with the VPS and Dedicated Server Plans, website owners can choose between Linux and Windows operating systems. It should be noted, however, that Windows is slightly higher priced than Linux.

InterServer_VPS_Hosting


PROS:
  • Incredible customer support available around the clock
  • Affordable pricing
  • Customizable VPS Hosting Plans
  • Ability to choose between Linux or Windows Operating System
  • 99.9% Uptime Guarantee
  • Redundant storage
  • Price lock guarantee
  • Ability to choose between three different control panels

CONS:
  • Very few user reviews about their services
  • Limited shared hosting plans
  • Their only two data centers are located in New Jersey
  • SSL certificate is not included ($20/month)
  • Limited Features


InterServer Reviews

Have you or are you currently using InterServer as your web host? If so, we would love to hear about your experience with them. We encourage you to provide us with a quick review so that we can share the word about this web host with those looking for a new provider.

InterServer Managed Web Hosting Plan – Windows Web Hosting
Deal

InterServer Managed Web Hosting Plan – Windows Web Hosting

Unlimited Storage, Unlimited Transfer, Unlimited Website

no comments 1 year ago

$5.00

InterServer Managed Web Hosting Plan – Standard Web Hosting
Deal

InterServer Managed Web Hosting Plan – Standard Web Hosting

Unlimited Storage, Unlimited Transfer, Unlimited Website

no comments 1 year ago

$5.00

InterServer Managed Web Hosting Plan – WordPress Web Hosting
Deal

InterServer Managed Web Hosting Plan – WordPress Web Hosting

Unlimited Storage, Unlimited Transfer, 1 Website

no comments 1 year ago

$8.00

InterServer VPS Hosting Plan – 1 Slice Linux
Deal

InterServer VPS Hosting Plan – 1 Slice Linux

1 CPU Cores, 1024MB Memory, 25GB Storage, 1TB Transfer

no comments 1 year ago

$6.00

InterServer VPS Hosting Plan – 2 Slice Linux
Deal

InterServer VPS Hosting Plan – 2 Slice Linux

1 CPU Cores, 2048MB Memory, 50GB Storage, 2TB Transfer

no comments 1 year ago

$12.00

InterServer VPS Hosting Plan – 1 Slice Windows
Deal

InterServer VPS Hosting Plan – 1 Slice Windows

1 CPU Cores, 1024MB Memory, 25GB Storage, 1TB Transfer

no comments 1 year ago

$10.00

9.1 Total Score
Affordbale Pricing and Price Lock Guarantee, Scalable, Excellent Customer Support

Their pricing plans are affordable and guarantees price lock for the life of the account. Provides great options for scalability. They do not only provide excellent customer support but knowledgeable as well. Downside: SSL certificate is not included.

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1 Comment
  1. Reply
    Sufyan October 22, 2016 at 1:29 am

    a very well written I myself use Interserver and I must say they are awesome

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