Editor's choice

InMotion Hosting Review 2015

On the hunt for a web host that won’t break your budget?

Do you want a feature-rich hosting package that allows you to quickly build a personal or professional website?

Do yourself a favor and check out InMotion Hosting.

If you’re new to the web hosting scene (or maybe you’ve been living under a rock this whole time), InMotion Hosting is a popular web hosting company that’s worth taking a look. They’ve been in business since the year 2001, which means they are veterans in the industry and they know well how to keep their customers satisfied.

For more than 10 years, InMotion Hosting has developed a brand around being the “geek’s choice” that many businesses love. Now, they boast a loyal customer base comprised of over 300,000 client websites. They are known for providing some of the cheapest shared web hosting plans that are suitable for every budget and website. What’s more, their managed WordPress hosting is so comprehensive that I’m personally putting them to the top spot for that particular category.

You should definitely check out InMotion Hosting, but know that this hosting company has a few minor issues that keep it from gaining the #1 spot for budget web hosting, which is currently taken by iPage. Setting that aside for a bit, though, just imagine how far they’ve gone to become part of everyone’s top 5 hosting recommendations. This is amazing in itself, given the fact that there are literally THOUSANDS of web hosting companies out there. It’s obvious how they continue to keep attracting more and more customers into their base – and it’s certainly not some devious magic trick! Yes, that’s right, they’re committed to providing nothing but the best service for their clients!

So before you move on to a different web host, take some time to read my in-depth review about InMotion Hosting and discover why it’s actually worth your time, effort AND money.

Let’s jump right in!

InMotion Hosting Plans – Premium Web Hosting At An Affordable Price

InMotion Hosting has a full suite of web hosting features, with various hosting plans that are suitable for any budget and websites of any size. So if you’re looking to build a website from scratch or host a large, established one, trust that this web host has the appropriate plan for it.

Each of InMotion Hosting’s plans offers a wide range of useful features and tools, at different levels of performance. Typically, small business owners start off with an affordable shared hosting plan. Once they need more features and higher level of performance, they eventually upgrade to a VPS or dedicated hosting plan to further grow their business.

Hosting

To get a better picture of InMotion Hosting’s offerings, here’s a brief overview of all the different hosting plans and the useful features that come with them:

Shared Hosting Plans for Small Business Owners and Startups

Unlike other web hosts that offer only one shared hosting package, InMotion Hosting has three Linux-based shared web hosting plans for you to choose from. Aptly called Shared Business Hosting, their plans are perfect for static websites, database-driven content management systems (CMS), and custom applications. It’s an excellent option for website owners looking to launch a site for their business.

The most basic shared hosting plan, Launch, is currently at $4.89 per month. The Power plan is at $6.29 per month, while the Pro plan costs $10.49 per month.

Shared

InMotion Hosting is currently offering discounts up to 38% on their shared hosting plans. So before the promo ends, make sure to pick a plan that best suits you!

For the nerds in the audience, you’ll definitely love the SSH access, including their support for popular programming languages like PHP, Ruby, Perl, and Python. You don’t even have to worry about your data’s protection since all of their shared hosting plans include regular data backups.

For the rest of us, we’ll love the convenience of the free domain transfers InMotion Hosting offers, as well as their 24/7 US-based technical support. The free domain, website builder, and eCommerce support are a nice touch.

Features1

All in all, the Shared Business Hosting plans are just enough for small business owners and for those looking for higher end hardware. But without their discounts, InMotion Hosting carries a higher price tag than that of the competition. This is one reason the web host falls a bit lower on my list of budget web hosts. But since they have a great list of features, it certainly helps justify the extra cost.

LAUNCH POWER PRO
Disk Space (GB) Unlimited Unlimited Unlimited
Bandwidth Unlimited Unlimited Unlimited
Websites on 1 Account 2 6 Unlimited
FREE Domain Registration/Transfer
FREE Data Backups
FREE Ad Credits $250 $250 $250
eCommerce Support
MySQL and PostgreSQL Databases 2 50 Unlimited
Premium Website Builder
Linux-Based Servers
Windows-Based Servers

VPS Hosting Plans for Scalable and Flexible Website Management

InMotion Hosting offers decent VPS hosting, with generous amounts of disk space, bandwidth, and RAM. They have three different VPS plans (VPS 1000-S, VPS-2000s and VPS-3000s), starting at a rather pricey $29.99 per month (discounted price).

VPS

Like their shared hosting plans, InMotion Hosting are also offering juicy discounts up to 51% off on their VPS plans, so hurry before the sale ends!

Their VPS plans run on CentOS 6 Linux operating systems (OS), all of which come with the user-friendly control panel, cPanel. Each VPS plan also comes with the incredibly amazing Web Hosting Management (WHM) which makes it easy for users to resell unused server resources. Overall, the plans have pretty decent specs, such as unlimited email, dedicated disk space and bandwidth, and more.

Features2

VPS-1000S VPS-2000S VPS-3000S
Available RAM 4 GB 6 GB 8 GB
RAID 6 Fault Tolerant Disk Space 60 GB 130 GB 200 GB
Monthly Premium Transfer 2 TB 3 TB 4 TB
Dedicated IP Addresses 2 2 3
Websites on 1 Account Unlimited Unlimited Unlimited
FREE Domain Registration/Transfer Included with all 6- and 12-month plans Included with all 6- and 12-month plans Included with all 6- and 12-month plans
FREE Full cPanel License (up to $200 annual value)
Linux-Based Servers
Windows-Based Servers

Dedicated Hosting Plans for Maximum Performance

InMotion Hosting boasts cutting-edge Linux-based dedicated servers that can easily be configured to suit the needs of any business or enterprise. They have single and dual processor dedicated servers, with FREE SSDs that maximize website performance.

Unlike other web hosts, InMotion Hosting lets you choose from SIX different dedicated hosting plans: Essential, Advanced, Elite, Commercial Class 500, Commercial Class 1000, and Commercial Class 2000. This makes them a top choice for large-sized businesses who want all-around hosting packages that will meet their websites’ specific requirements.

At the time of writing, InMotion Hosting does not offer discounts on their commercial class dedicated servers. Depending on your choice of hosting package, the pricing could reach well up to $600. Hopefully, you have a deep enough pocket for a hosting plan this pricey!

Dedicated1


Dedicated2

InMotion Hosting’s fully managed custom dedicated servers come packed LAMP stack, with a dedicated team of experts who proactively monitor your server and are available around-the-clock for custom configurations.

Features3

With dedicated hosting plans that are loaded with cool and useful features and tools, InMotion Hosting is a top bet for those looking to build large websites for their brand or business.

Disk Space Monthly Premium Transfer Intel® CPU Specs CPU Cache RAM Included FREE SSDs
Essential 1 TB 7.2K SATA 6 TB Xeon® X Series or better 2 MB or better 4 GB
Advanced 120 GB SSD or 1 TB 7.2K SATA3 10 TB Xeon® X Series or better 8 MB 8 GB
Elite RAID-1: 2×250 GB SSD or 2×2 TB 7.2K SATA 10 TB Xeon® E3-1230- V2 8 MB 16 GB
Commercial Class 500 RAID-1 2×250 GB SSD 15 TB Xeon® E3-2430- V2 15 MB 16 GB
Commercial Class 1000 RAID-1 2×500 GB SSD 15 TB Xeon® E3-2430- V2 15 MB 32 GB
Commercial Class 2000 RAID-6 4×500 GB SSD 15 TB Dual Xeon® E3-2430- V2 15 MB 64 GB

If you’re still not sure which hosting plan is right for you, you can always call InMotion Hosting’s sales team. However, if you’re just starting out and looking to launch a brand-new site, I highly recommend you start with any of their shared hosting plans. Once your website has outgrown a shared hosting plan, the next step is to upgrade to a VPS hosting plan. As you can see, this web host offer an excellent mix of performance, pricing, and features in all of their VPS plans, so you won’t have a difficult time choosing one that best suits your needs.

Once you’re set to manage high-traffic websites that require maximum performance and speed, it’s time to go for a dedicated server. InMotion Hosting offer various dedicated hosting plans for different levels of sophistication. I highly recommend it for enterprise-level hosting, particularly for business owners who have plenty of cash to spend on the best possible web hosting solution.

Setting Up a WordPress Site with InMotion Hosting

WordPressWordPress is known for being the most widely used free open source blogging tool and content management system (CMS) in the market. However, its functionality goes much beyond it! With it, you can create a fully functional website, so it’s an extremely valuable resource.

With InMotion Hosting, you can easily install WordPress on a standard Linux-based server. You can do this through a web hosting plan or simply sign up for their managed WordPress hosting, which starts at $7.99 per month. The latter is the best option as it’s specifically designed for WordPress and its associated plugins and themes. In fact, as with any managed WordPress hosting plan, you no longer have to install the CMS at all because it already comes pre-installed! Once you’re logged into your WordPress account, you can immediately create posts, pages, and galleries like you would with any other self-hosted WordPress-based site.

InMotion Hosting tops the competition by tossing all limitations to the side. Their managed WordPress hosting plan offers unlimited domains, disk space, bandwidth, and page views per month. A lot of managed WordPress hosts I’ve reviewed have limitations in place. What’s more, a free domain name is even part of the package, which is a big plus. Other useful features include daily backups and Google Apps integration, among others.

Unfortunately, if you’re going for the basic shared hosting plan (Launch), you won’t have eCommerce support. Regardless, InMotion Hosting has one of the best offerings for managed WordPress hosting.

A Lengthy 90-Day Money-Back Guarantee

The first time I discovered that InMotion Hosting is offering a 90-day money-back guarantee, I was simply amazed. I’ve never found any other web host having such a lengthy money-back guarantee for their hosting service. The industry norm is 30- or 45-day money-back guarantee. This is especially reassuring if you’re paying for a full year to get better pricing – and that’s what web hosts usually require you to do.

Okay, some of you may not care much about the money-back guarantee to determine if a web host is performing well. But InMotion Hosting’s longer-than-usual trial period indicates a few positive things. One, they’re very confident with the quality of their service; and two, the lengthy trial period shows that they have a strong commitment for customer satisfaction.

And just when you thought their 90-day money-back guarantee is too much, InMotion Hosting is even offering an Anytime Money-Back Guarantee! This means that you can still cancel your subscription even after the 90-day trial period and get back the remaining subscription fees. How amazing is that? 90 days is already a nice long time, so this gives you plenty of time to test InMotion Hosting’s service at absolutely no risk!

Rock-Solid Uptime Track Record

Uptime is an important aspect of the overall hosting experience. If your website is always down, customers will not be able to find your business and access your products/services. As a business owner who wants to maximize profits through an eCommerce site, this is a complete nightmare!

But if you sign up for an account with InMotion Hosting, you can be assured that they’ll do everything to keep your website working smoothly and optimally. They offer a 99.9% uptime guarantee which is a web hosting industry standard. They fully understand that even shortest amount of time a site is down can greatly affect a business.

InMotion Hosting’s choice of data center is another huge plus because it allows websites to run faster and more efficiently. They’ve partnered with several service providers and peering exchanges so they can provide direct data sharing and maximum speed zones to boost the loading and performance speed of hosted websites. This is great news for customers and can help improve their site’s search engine rankings in the long run.

I trust this web hosting company for some of my sites and I continue to test and monitor their performance using a website monitoring tool called Pingdom. This is to get a more technical measure of performance data over a two-week period. Every 15 minutes, Pingdom pings my sites and sends me an email whenever it fails to contact any of my sites for at least one minute. The data revealed that InMotion Hosting is indeed very stable and is able to live up to their promise of providing 99.9% uptime for websites.

FREE Data Backups

Regular data backups are important for many web hosting providers. Just imagine a server going down or when you accidentally hit the delete button. If you have a backup, it might not be such a nightmarish scenario. Thankfully, InMotion Hosting does backups. But where they excel is that these backups are offered for FREE. That’s right! Unlike other web hosts like iPage, for example, InMotion Hosting do free automated backups. And compared to other hosts, they don’t put low limits on data backups. So if you’re running a site that’s loaded with images and/or videos, you don’t have to worry about data backups in case of an emergency. InMotion Hosting come with generous backup limits to allow you to store more data. This also adds an extra level of safety.

Tip:

While you can trust your hosting company to do regular backups, you also need to do backups yourself. To keep it safe, you should never solely rely on your host for backups. You can always turn to them, however, in case of an emergency backup.

Easy-to-Use Control Panel Options for Account Management

cPanel1InMotion Hosting uses the latest version of the ever-popular control panel for web hosting, which is cPanel. From here, you can easily manage your domains and email accounts, create backups for your site, configure the settings, and more. But with their version of cPanel, you can do more than what you typically see. You can customize the control panel any way you want just by dragging and dropping the different categories into place. It’s pretty straightforward, with no customized themes or modified branding, as you can see in the screenshot below:

cPanel

You can even try out InMotion Hosting’s cPanel demo so you can learn how to use it before you make the final purchase. Not all web hosts offer demos like this, and it’s a great way to gauge how extremely easy it is to manage a website using cPanel.

SoftaculousOne noteworthy add-on module that you can quickly access with cPanel is Softaculous, a popular third-party auto-installer that allows you to use various applications and install open source scripts, software, and CMS like WordPress, Joomla, and Drupal. Installing these features are effortless, with Softaculous’ one-click installation capabilities.

eCommerce Software Support for Online Shops

eCommerceBusiness owners will definitely love the eCommerce support that comes with InMotion Hosting’s plans. They have a Premium Web Builder that offers an easy way to create and publish a full-featured and professional eCommerce site. For those who prefer to use open source shopping carts, InMotion Hosting supports all popular software including Magento, ZenCart, OpenCart, PrestaShop, and osCommerce. They also have the latest versions of popular programming languages like MySQL, PHP, PostgreSQL and Ruby, which guarantee 100% compatibility with all the software.

In terms of reliability, speed, and security, trust that InMotion Hosting will satisfy your eCommerce needs. You don’t even have to do a lot of time-consuming manual labor or even hire a professional to maintain your eCommerce site!

Take note, however, that InMotion Hosting’s basic shared plan, Launch, does not come with eCommerce support. So if you’re looking to launch an online shop, you have to pay a little more for the eCommerce tools. This isn’t such a bad idea, considering the number of sub-domains you need to run an online shop.

A Good Example of Top-Notch Technical Support

Customer SupportInMotion Hosting is committed to providing the best service to their clients, which is why they offer unrestricted 24/7 telephone, email, and live chat support. For those who don’t require immediate help, there are many available resources in their site, including video tutorials, a comprehensive FAQs section, as well as user forums where clients can ask questions and provide feedback. Unfortunately, you can’t take advantage of their priority support, unless you sign up to a higher hosting package.

To test the quality of their support staff, I used both phone and live chat options. I tried to push the shared hosting plan to its limits and called about any issues that came up. Many other web hosts would attempt to upsell me to their more expensive plans but with this web host, their customer care agent pulled up my account and told me exactly what the issue was. I was really impressed by the level of knowledge the rep has, and he was able to answer all of my questions almost immediately. Overall, the average wait time was almost 6 minutes.

Next, I used their live chat to find out how different their managed WordPress hosting is from the competition. Before I spoke with one of InMotion Hosting’s reps, the chat system prompted me to key in my query. It did return a couple of helpful links, but none were relevant to my query. A couple of minutes later, the human-based live chat started and I was immediately connected to a rep. I had a pretty satisfactory explanation and found the customer service to be excellent.


PROS:
  • Offers a wide variety of hosting packages
  • Uses cPanel control panel
  • Good uptime
  • Free data backups
  • Various options for customer support
  • Excellent managed WordPress hosting options
  • Lengthy 90-day money-back guarantee

CONS:
  • Provides too wide a range of hosting services, so choosing which plan to go for can be confusing
  • Lacks Windows-based servers
  • Basic-looking website builder
  • Frequent upselling of add-on services


Final Verdict – A Web Host That Deserves Your Attention

Whether you’re looking to launch a brand-new website or transferring a domain from another web host, InMotion Hosting is a pretty good web host to be involved with. In my experience, they’re trustworthy with the claims they make before signup. They have a pretty decent uptime, useful add-ons and eCommerce features, and a lengthy 90-day money-back guarantee to boot. That alone is enough for me to recommend this host. What’s more, they excel in terms of their managed WordPress hosting plan. However, they don’t support Windows-based servers, which is a bit of a letdown for those who are running websites that require Microsoft’s OS.

When InMotion Hosting say they don’t charge you for extra features, they do stand by their word. That’s not always the case when you sign up for an account with other web hosts. For this – and many other reasons – InMotion Hosting deserves a spot in my top 5 list of recommended budget web hosting.

Similar web hosting providers that offer a full suite of hosting features at incredibly low prices include iPage, eHost, BlueHost, and Arvixe. Don’t forget to check them out!

9.1 Total Score
Reliable, Affordable Hosting

We love InMotion for their offering of SSD (solid state drive) storage on most accounts now in 2015. SSD is faster and more reliable storage than hard disk drives can offer. Also, it's worth noting that InMotion's primary focus is on serving small businesses, and offering multiple plans and hosting types so they can grow with you seamlessly.

Support
9
Features
9.5
Uptime
8.5
Value
9.5
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