Over the past decade, HostGator has firmly planted itself as one of the top ten web hosts in the world. Their commitment to excellence when it comes to customer support, features, and overall ease-of-use is up there with the absolute best in the industry.
While it is clear that HostGator is one of the best web hosts available, it can be difficult to choose between the variety of different plans that they offer. In order to guide you through the decision process, let’s take a look at some of the main questions and answers that will make that decision easier for you:
What Type of Plans Does HostGator Offer?
HostGator offers several different plans and aim to satisfy the personal or business needs of individuals within a variety of industries. From Shared Web Hosting and WordPress Hosting to VPS and Dedicated Server Hosting, they literally have something for everyone. They also offer Reseller Hosting Packages that allow individuals to start their own web hosting business.
On top of the many different options that they offer, there are also several packages available to choose from within specific plans. Shared Web Hosting users can choose between a Hatchling, Baby, or Business Plan while WordPress Hosting users have the ability to choose between a Starter, Standard, or Business Plan.
The VPS, Dedicated Server, and Reseller Hosting services include too many options to mention here, although they mostly differ in the technical features and data storage capabilities that they offer. If you are confused about which option will best fit your needs, HostGator’s customer support team is available 24/7/365 to answer any questions that you may have.
What Level of Customer Support is Provided to Users?
No matter what plan you choose, every user that commits to a plan through HostGator has the ability to receive assistance on an around the clock basis. They offer live chat, phone, and ticket support at any time during the day and even during holidays.
One of the main perks of HostGator’s customer support is their online support portal. When accessing the portal, users have the ability to easily search between hundreds of helpful tutorials and articles. There is also an extremely active online community forum where users discuss potential issues with third party apps and other things that HostGator’s support staff may not be able to help with.
Where are HostGator’s Data Centers Located?
HostGator has two data centers, located in Houston, TX and Provo, UT. The Houston, TX data center is a 300,000 sq. ft. space that features around the clock security. The Provo, UT data center is much smaller and was created in an attempt to maximize efficiency. Both centers are advertised as energy efficient as HostGator has made it clear that they are committed to creating eco-friendly procedures across their entire company.
What Type of Uptime Does HostGator Guarantee?
HostGator guarantees an uptime of 99.9% for all of their plans. If they fail to meet this guarantee for a website that is registered to their servers, they will provide you with a one-month voucher to make up for their error.
Are Free Website Transfers Available for All Plans?
Yes. While the amount of free website transfers available will vary depending on the plan that you choose, every package does include at least one free transfer. Shared Hosting users receive one free transfer, which can be either a manual or cPanel transfer. Users that go with a Reseller Hosting Package will receive 30 free transfers.
For the VPS and Dedicated Server Plans, users receive an unlimited number of cPanel transfers but a limited number of manual transfers. VPS users get 10 free website transfers per VPS level while dedicated server users get either 75 or 100, depending on the level of plan that you go with. It should be mentioned that all free transfers need to be used within 30 days of signing up.
What Are the Major Differences Between the Plans?
As has been mentioned, the number one difference between the plans is with the technical features. The VPS and Dedicated Server Packages have much more advanced technical capabilities than the Shared and WordPress Hosting Plans do, which is evident in the price differences.
Another major difference is with the amount of domains allowed. While most plans allow for an unlimited number of domains and subdomains to be created, you will obviously have to stay below the amount of data that is provided by the plan you choose.
Plans also vary with the exact type of user that they are designed for. Overall, the number of differences between the plans is too vast to display within this article. Your best bet for deciding which plan is best for your unique needs would be to get in contact with HostGator’s customer support staff.
What Control Panel is Used for the Plans?
Most plans offered by HostGator utilize cPanel as the control panel. For WordPress Hosting users, however, they have designed a control panel that is specifically designed for WP. You should be aware that you will also have the ability to use their website builder, which is known to be one of the easier-to-use options in the industry.
The Final Word
As you can see, HostGator offers plans for everyone from bloggers and small business owners to large corporations and individuals looking to start their own web hosting company. While the technical features provided by each plan vary greatly, you can expect to receive a high level of security, reliability, and customer support no matter which one you choose.