If iPage does not seem to be satisfying your needs, cancelling your account and transferring your site to another host is possible.
Whether or not it can be done without headaches, however, is something that will depend on a variety of different factors.
Here’s the straight talk:
- If you want a full refund of all your hosting fees, you must be sure to cancel within the first 30 days after you opened your account.
- The refunded amount does not include domain registration fees or additional services purchased.
- If you buy a 1, 2 or 3 year plan up front, and then decide to cancel anytime after the first 30 days, you will receive a prorated refund. That means if you buy 1 year of hosting, and then cancel in month 5, you’ll get a refund for 6 months of hosting. In any case, they’ll subtract a $35 cancellation fee for doing so.
Here’s a video I found detailing their guarantee as well…
If you are just looking to transfer your site and not really worried about the refund process, the ease of the transfer will more than likely depend on the host you are transferring to.
Many hosts offer free transfer services where they will actually go through the process of taking care of the transfer for you. Other hosts may charge a small fee for this service, while some will require that you carry out transfer on your own.
If the host you are transferring to requires that you complete the process on your own, then whether or not there are headaches will depend on your technical skills. While the host should have information and tutorials on completing the process, non tech savvy users will more than likely have difficulty.
At the end of the day, transferring your site to another host should not be a difficult process.
As long as you plan on transferring to a trusted host that has strong customer support, you should be able to avoid too many major headaches.
Be sure to check with your new host to ask them about the process before agreeing to a contract.